May 31, 2018 @ 4:30 pm – 7:00 pm
Cutwater Spirits
9750 Distribution Ave
San Diego, CA 92121


LCI San Diego Community of Practice


Gemba Walks –

What are they? How are they used?

Mike Osterling will provide an overview of the different types of gemba walks and how they are used in organizations on the Lean journey. This will be followed by an actual tour of the Cutwater Spirits back-of-house distilling, materials handling, canning/bottling and shipping operations. Teams will be using a worksheet on “How to Read a Plant Fast” as part of the event to capture their observations and for reporting back as a group after the walk. Food will be served.


Osterling picMike Osterling – Osterling Consulting, Inc. – Mike is the President and Principal Consultant at Osterling Consulting, Inc. With more than 30 yrs of leadership experience worldwide, he has played a pivotal role in leading Lean transformations across a broad range of clients and industries including service, manufacturing, utilities, alternative energy, oil production, construction and government. In 1999 he helped found San Diego State University’s Lean Enterprise Certificate Program and continues to teach in that program as Lead Instructor. In his Lean career Mike has delivered more than 2,000 days of training and certified more than 1,500 students on Lean Enterprise principles and tools. Mike co-authored the “how-to” books: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation (a Shingo Award winner), and Metrics-Based Process Mapping: An Excel-Based Solution.

Recommended reading: 

1. Harvard Business Review 2002 – Harvard Business Review 2002 – Read a PlantFast

2. readaplant-fast-090814055231-phpapp01

Tours will start at 5:30 pm sharp.


  • 4:30 – 5:00 pm Arrival and networking
  • 5:00 – 5:30 pm Presentation
  • 5:30 – 6:00 pm Tour
  • 6:00 – 6:20 pm Debriefing by groups of Gemba walk observations
  • 6:20 – 7:00 pm Plus/Delta/ Take aways, Tasting (Food and Drink is provided at the event)